Author: Juneau Dahl
Modern small businesses have become more reliant on new technology and employees that work remotely.
As this change becomes increasingly widespread, companies will be more likely to encounter data breaches, failing networks, poor-performing software and hardware failures. These headaches come with a cost and can cause your business to lose valuable hours of productivity.
One of the best decisions you can make as a small business owner is to hire an outsourced managed service provider (MSP) to deal with your business’s IT needs. An MSP can save you money and give you more time to focus on running your business.
In this article, we will explore how an MSP can reduce costs, increase efficiency and boost productivity.
Benefits of Managed Service Providers
MSPs can relieve you of technology problems that diminish productivity or put your business at a standstill. They can also set up local networks, purchase software at cheaper prices. MSPs improve and manage your:
- Data security
- Software
- Servers
- Backup Files
When you hire an MSP, you pay a monthly fee that makes it easier to fit its cost into a company’s budget. MSP companies generally keep your network running smoothly and don’t operate on a cost-per-service model.
Your MSP team is also likely to solve problems quickly, making them very convenient. A reliable MSP can take care of your business’s hardware, software and computing needs, making it easy for employees to just log into their computers and start working.
Cost Reduction
An outsourced MSP reduces the cost of having to train and pay your own IT team while providing similar support for an affordable, predictable monthly fee. On the other hand, using a cost-per-service IT team can quickly accrue an expensive cost that increases the more issues arise.
If you already have an IT team, an outsourced MSP can offer additional support and assist with solving network-related issues while your in-house team focuses on local hardware-related issues.
Additionally, MSPs often have access to cheaper software because they buy in bulk for multiple clients, reducing the overhead cost for hiring businesses.
Flexible Technical Support
Outsourcing to an MSP means having a network of IT professionals available to work at any given moment. With more IT representatives available, businesses can get help in a variety of ways without experiencing overload.
An MSP will also be responsible for setting up a business’s computing infrastructure and will be knowledgeable on how to remedy issues as they arise. MSPs employ top-tier IT professionals who, due to the nature of their business, are exposed to a wide range of computing issues and become astute problem solvers.
Having a strong IT team not only helps you, it increases customer satisfaction and protects against service interruptions.
Finally, an MSP can help you choose the latest and greatest software for your business. Your outsourced IT team will be responsible for constantly maintaining and upgrading its networks for your business to use.
Security
An outsourced MSP will help secure your network and keep it safe from cyber attacks.
Cyber attacks such as data breaches or DDOS attacks are becoming common and can damage your business’s reputation. An MSP will ensure that your business is operating within the law to protect your business and its consumers from cyber attacks.
When thinking about hiring an internal IT team or outsourcing to an MSP, you’ll likely want to consider the benefits of employing a flexible, knowledgeable team. Use our article to help you decide which option is the best for your business.